Front Desk & Client Experience Specialist

Holland & Hart LLP; Boise (ID); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

37.5-hour work week

Wellness program

Paid time off & holidays

Medical, dental, vision

401(k) with company match

Educational assistance

Legal services access

Job summary

Holland & Hart LLP seeks a detail‑oriented receptionist to be the firm’s first point of contact. You will manage reception, phones, and host functions while maintaining a courteous and efficient demeanor for clients and visitors.

The role requires in‑office work Monday through Friday, strong organizational and communication skills, and proficient Microsoft Office use to support daily operations and events within a professional services environment.

Qualifications

• High school diploma or GED/equivalent required.
• Two (2) years reception or office administration experience with a professional services organization required; law firm experience preferred.
• Strong public relations skills to represent the firm professionally to clients and personnel.
• Time management and organization to handle multiple tasks with accuracy.
• Ability to work under pressure, meet deadlines, and prioritize.
• Flex in working hours to cover priority projects or backup services.
• Strong computer skills including Microsoft Word, Excel, and Outlook.

Responsibilities

• Open office each morning following office procedures.
• Answer, screen and transfer calls; take messages and transmit via email, voicemail or in person.
• Greet visitors, announce arrivals, and maintain visitor records; validate parking where applicable.
• Coordinate event planning details, including catering, room setups and signage.
• Maintain conference room schedules and coordinate AV, catering, security and related needs.
• Receive deliveries and keep records of dates and personnel involved.
• Maintain clean, organized reception, breakrooms and meeting rooms for visitors.
• Ensure building access safety procedures are followed by visitors and staff.
• Support coverage of reception duties with Office Managers as needed.
• Coordinate maintenance requests with facilities personnel and assist with back-up coverage.

Skills

Reception experience

Public relations

Time management

MS Office proficiency

Microsoft Word

Excel

Outlook

Education

High school diploma or GED/equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Holland & Hart LLP seeks a detail‑oriented receptionist to be the firm’s first point of contact. You will manage reception, phones, and host functions while maintaining a courteous and efficient demeanor for clients and visitors.

The role requires in‑office work Monday through Friday, strong organizational and communication skills, and proficient Microsoft Office use to support daily operations and events within a professional services environment.