Front Desk & Client Experience Lead (In-Person)

H&R Block, Inc.; Morrow (GA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

H&R Block in Morrow, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the face of the office, matching clients with the right tax professional and handling check-ins with care.

With training and a collaborative team of tax professionals, this role offers a stepping stone into tax preparation or office leadership.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Familiar with basic computer programs including Office and scheduling tools.

Aufgaben

• Greet clients warmly and serve as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Fast-paced environment

Interpersonal skills

Multitasking

Professional communication

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Morrow, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the face of the office, matching clients with the right tax professional and handling check-ins with care.

With training and a collaborative team of tax professionals, this role offers a stepping stone into tax preparation or office leadership.