Front Desk & Client Experience Coordinator

Warner Norcross + Judd; Detroit (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Firm-paid life insurance and short/di.

401(k) with employer contribution or '

Generous paid time off and leave

Paid firm holidays

Remote work flexibility

Wellness programs

Employee assistance program

Professional development and growth

Job summary

Warner Norcross + Judd is seeking a receptionist to join our administrative team in Detroit. This full-time, in-person role serves as the first point of contact for clients and guests, supporting the office and ensuring a professional, welcoming atmosphere.

The position is Monday through Friday, 8 am to 5 pm, with parking provided. Strong communication and organizational skills, plus discretion, are essential for handling duties including mail, conference rooms, and admin tasks.

Qualifications

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to handle privileged and confidential information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Greet and welcome firm members and guests in a welcoming and professional manner.
• Notify firm members of client/guest arrivals.
• Answer and direct incoming phone calls.
• Manage the reception and conference room spaces, ensuring cleanliness and organization.
• Coordinate conference room reservations.
• Handle incoming and outgoing mail and packages.
• Assist with event preparation and cleanup as needed.
• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Warner Norcross + Judd is seeking a receptionist to join our administrative team in Detroit. This full-time, in-person role serves as the first point of contact for clients and guests, supporting the office and ensuring a professional, welcoming atmosphere.

The position is Monday through Friday, 8 am to 5 pm, with parking provided. Strong communication and organizational skills, plus discretion, are essential for handling duties including mail, conference rooms, and admin tasks.