Receptionist

Warner Norcross + Judd; Detroit (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Firm-paid life insurance and short/di.

401(k) with employer contribution or '

Generous paid time off and leave

Paid firm holidays

Remote work flexibility

Wellness programs

Employee assistance program

Professional development and growth

Job summary

Warner Norcross + Judd is seeking a receptionist to join our administrative team in Detroit. This full-time, in-person role serves as the first point of contact for clients and guests, supporting the office and ensuring a professional, welcoming atmosphere.

The position is Monday through Friday, 8 am to 5 pm, with parking provided. Strong communication and organizational skills, plus discretion, are essential for handling duties including mail, conference rooms, and admin tasks.

Qualifications

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to handle privileged and confidential information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Greet and welcome firm members and guests in a welcoming and professional manner.
• Notify firm members of client/guest arrivals.
• Answer and direct incoming phone calls.
• Manage the reception and conference room spaces, ensuring cleanliness and organization.
• Coordinate conference room reservations.
• Handle incoming and outgoing mail and packages.
• Assist with event preparation and cleanup as needed.
• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

About the Position

Warner Norcross + Judd is seeking a Receptionist to join our administrative team in Detroit. This role presents a professional, client-centered view of the firm to clients, guests and firm members. As the first point of contact when you enter our space, our receptionist plays a critical role in creating a warm and positive impression for firm members and guests. This position also performs administrative tasks to support the operation of the office.

The role is full time Monday through Friday 8 am - 5 pm. It will be in person full time out of our Detroit, MI office. Firm pays for parking.

What You'll Do

• Greet and welcome firm members and guests in a welcoming and professional manner.
• Notify firm members of client/guest arrivals.
• Answer and direct incoming phone calls.
• Manage the reception and conference room spaces, ensuring cleanliness and organization.
• Coordinate conference room reservations.
• Handle incoming and outgoing mail and packages.
• Assist with event preparation and cleanup as needed.
• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.

What Makes You Successful

Success in the Receptionist role requires strong interpersonal and organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A successful individual will demonstrate flexibility, effective communication, and a positive, service-oriented approach while creating a welcoming and professional experience for clients, guests, and firm members. Through teamwork, adaptability, and a commitment to excellence, they will consistently reflect Warner’s core values.

About You

Experience, Education, and Training:

• High school diploma or equivalent
• Previous experience in a receptionist or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to handle privileged and confidential information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

What Sets Warner Apart

At Warner Norcross + Judd, we know that talented professionals have choices. That's why we've built a workplace that supports your success both professionally and personally.

Benefits Designed To Support You

• Medical, dental, and vision insurance
• Firm-paid life insurance and disability coverage
• 401(k) with employer contribution or match, depending on plan design
• Generous paid time off and leave programs
• Paid firm holidays
• Remote work flexibility
• Wellness programs
• Employee assistance program
• Professional development and growth opportunities

Why People Choose Warner

At Warner, our culture is guided by our motto: "Fun, Pride + Profit...in that Order." We believe people do their best work when they feel connected to their colleagues, supported in their careers, and empowered to maintain balance in their lives.

When You Join Warner, You'll Find

• A collaborative environment where teamwork and mutual respect are valued
• Meaningful opportunities to grow your skills and advance your career
• A commitment to diversity, equity, and inclusion that encourages participation and leadership at every level
• Flexibility that supports both professional achievement and personal well-being
• A firm that invests in its communities through charitable giving, volunteerism, and scholarship programs
• Colleagues who are passionate about delivering exceptional service while enjoying the work they do

About Warner

Warner is a full-service corporate law firm with 230+ attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit www.wnj.com, or connect with us on LinkedIn or Facebook.