Front Desk & Client Care Specialist - Insurance

Talentify; Mountain Grove (MO); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Training & development

Simple IRA

Job summary

State Farm Agent Steven Gum is seeking a Receptionist to join the team and support daily operations in an insurance agency environment. The role focuses on customer service, appointment scheduling, and administrative tasks to facilitate client interactions.

The ideal candidate will have experience in receptionist or customer service roles and strong communication and organizational skills to thrive in a fast-paced office setting.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Job description

State Farm Agent Steven Gum is seeking a Receptionist to join the team and support daily operations in an insurance agency environment. The role focuses on customer service, appointment scheduling, and administrative tasks to facilitate client interactions.

The ideal candidate will have experience in receptionist or customer service roles and strong communication and organizational skills to thrive in a fast-paced office setting.