Front Desk & Client Care Associate – Flexible Schedule

Janine Peck - State Farm Agent; Village of Washingtonville (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Janine Peck - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, and handling inquiries to maintain accurate customer records. The position supports a collaborative office environment within a State Farm Agent office.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while contributing to a positive workplace and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Janine Peck - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, and handling inquiries to maintain accurate customer records. The position supports a collaborative office environment within a State Farm Agent office.

The ideal candidate is organized, detail-oriented, and eager to learn about the insurance industry while contributing to a positive workplace and opportunities for advancement.