Front Desk & Client Care Associate - Insurance

Anna Jones - State Farm Agent; Dyersburg (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Anna Jones - State Farm Agent is seeking a dynamic Receptionist - State Farm Agent Team Member to join our close-knit, two-person office in Dyersburg. You will greet customers, manage appointments, and handle inquiries while building relationships and contributing to a positive workplace.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations. We offer a flexible schedule, paid time off, Simple IRA, training and development, and opportunities for advancement

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Office software

Tools

CRM systems

Microsoft Office

Job description

Anna Jones - State Farm Agent is seeking a dynamic Receptionist - State Farm Agent Team Member to join our close-knit, two-person office in Dyersburg. You will greet customers, manage appointments, and handle inquiries while building relationships and contributing to a positive workplace.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations. We offer a flexible schedule, paid time off, Simple IRA, training and development, and opportunities for advancement