Front Desk Associate – Insurance Office (Advancement)

Brody Jackson State Farm Agency; Athens, Northern (AL, KY); Hybrid; USD 14,000 - 21,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brody Jackson - State Farm Agent is seeking a dependable Receptionist - State Farm Agent Team Member in Athens, AL. The role focuses on welcoming visitors, managing phones and scheduling, and handling inquiries with accuracy and courtesy.

You will maintain customer records, explore opportunities to offer insurance options, and provide consistent support to the team through administrative tasks. Competitive hourly pay and benefits are offered.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Job description

Brody Jackson - State Farm Agent is seeking a dependable Receptionist - State Farm Agent Team Member in Athens, AL. The role focuses on welcoming visitors, managing phones and scheduling, and handling inquiries with accuracy and courtesy.

You will maintain customer records, explore opportunities to offer insurance options, and provide consistent support to the team through administrative tasks. Competitive hourly pay and benefits are offered.