Front Desk Clerk - Guest Experience Champion

Equity LifeStyle Properties; Virginia (MN); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties seeks a Front Desk Clerk in Urbanna, Virginia to deliver outstanding guest and resident experiences, acting as the property liaison and handling inquiries in person or by phone. You will process payments, run reports, and coordinate with the Property Manager to maintain smooth office operations.

The role requires a high school diploma and 1+ years of customer service experience, with strong organization and computer literacy to learn new systems.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Equity LifeStyle Properties seeks a Front Desk Clerk in Urbanna, Virginia to deliver outstanding guest and resident experiences, acting as the property liaison and handling inquiries in person or by phone. You will process payments, run reports, and coordinate with the Property Manager to maintain smooth office operations.

The role requires a high school diploma and 1+ years of customer service experience, with strong organization and computer literacy to learn new systems.