Front Desk Clerk

Delta Downs; Vinton (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

An entertainment company in Virginia is looking for friendly front desk staff to enhance guest experiences. Responsibilities include check-ins, payments, and providing local insights. Ideal candidates possess customer service skills, a high school diploma, and 6+ months of relevant experience. Join a dynamic team in a full-time capacity with a focus on guest satisfaction.

Qualifications

• 6+ months of front desk experience preferred.
• Tech-savvy with typing speed of 45+ WPM.
• Flexibility to work different shifts.

Responsibilities

• Provide outstanding customer service at the front desk.
• Assist guests with check-ins and check-outs.
• Handle payments and ensure accurate transaction balancing.

Skills

Customer service skills

English communication skills

Attention to detail

Basic office equipment knowledge

Multi-tasking abilities

Education

High school diploma or equivalent

Tools

Hotel key system knowledge

Job description

1 day ago Be among the first 25 applicants

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Be the friendly face that makes our guests' day by creating awesome check-in and check-out experiences! Join our dynamic team and become the go-to person for sharing exciting hotel features, cool amenities, and fun events with our guests!

Responsibilities

• Rock the front desk by turning room sales into delightful guest experiences using your amazing customer service skills!
• Be our guest happiness hero - tackle questions, solve problems, and share insider tips about local attractions with a smile that brightens everyone's day!
• Master the art of smooth check-ins by completing registration forms and computer entries with pizzazz!
• Be the keeper of the keys - helping guests start their amazing stay with us!
• Handle payments like a pro, making check-out a breeze while keeping everything perfectly balanced!
• Team up with our awesome Executive Hosts to create unforgettable guest experiences!
• Be our tech wizard, running reports and keeping everything humming along smoothly!
• Channel your inner mathematician at shift end to balance those transactions with style!
• Be our superhero during computer downtime by expertly handling manual procedures!
• Jump in with enthusiasm when management needs an extra hand with special projects!

Qualifications

• Got your high school diploma or equivalent? Awesome! Bring your 6+ months of front desk experience, and you're golden! 🌟
• Tech-savvy superstar needed! If you can rock basic office equipment, zip through typing at 45+ WPM, and have magical 10-key skills, you're our kind of person!
• Ready to charm our guests with your fantastic English communication skills? That's exactly what we're looking for!
• Hotel key system knowledge? Check! ✨ (Don't worry, we'll help you master it!)
• Schedule flexibility is your middle name? Perfect! We need someone who can groove with different shifts!
• Marathon standing champion? This role's for you - you'll be on your feet spreading joy to our guests!
• Love juggling multiple tasks with eagle-eye attention to detail? You'll fit right in!
• Numbers whiz who can dance through addition, subtraction, and account auditing? We want you!
• Money handling maestro who can orchestrate electronic draft systems? That's music to our ears!
• Ready to become our LMS, CMS, and Hot Sauce/Espresso systems guru? We'll show you the ropes!
• Able to snag and maintain those necessary gaming certifications and licenses? Let's make it happen! 🎯

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority level

Entry level

Employment type

Full-time

Job function

General Business

Industries

Software Development and IT Services and IT Consulting