Front Desk Claims Admin - Customer Care (Contract)

Dexian; Vermont; On-site; USD 28,000 - 29,000; Part time

Job summary

Dexian is seeking a Claims Admin Support to join our Colchester, VT office for a 6-month contract. You’ll greet customers at the front desk, verify total loss paperwork, obtain documents, handle payments, and enter data into the claims system.

You’ll print, mail, and file, and manage supplies, with attention to accuracy and empathy in customer interactions. Candidates should have a HS diploma and 2–3 years of face-to-face customer service experience, with strong MS Office skills and the ability

Qualifications

• Face-to-face customer service experience required.
• Accurate quality checks.
• Proficient MS Office; some data entry.
• Excellent written and verbal communication.
• Strong organization and attention to detail.
• Able to multitask.
• Ability to work independently and with others.
• Demonstrates leadership while in the office.

Responsibilities

• Front Desk point of contact for claims office.
• Work with customers on total loss paperwork and verify information.
• Obtain documents from customers.
• Handle payments.
• Enter information into claims system.
• Print, fax, mail - outgoing and incoming.
• Supply ordering, filing, organizing.
• Process tasks from internal system/queue (FedEx labels, mailing, faxing).

Skills

Customer Service

Face-to-face interaction

MS Office Suite

Written and verbal communication

Organized, detail-oriented

Multitasking

Independent with collaboration

Leadership in office

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Dexian is seeking a Claims Admin Support to join our Colchester, VT office for a 6-month contract. You’ll greet customers at the front desk, verify total loss paperwork, obtain documents, handle payments, and enter data into the claims system.

You’ll print, mail, and file, and manage supplies, with attention to accuracy and empathy in customer interactions. Candidates should have a HS diploma and 2–3 years of face-to-face customer service experience, with strong MS Office skills and the ability