Claims Clerk

Dexian; Colchester (VT); On-site; USD 25,000 - 29,000; Part time

Job summary

Dexian is seeking a Claims Admin Support Specialist Int in Colchester, VT to serve as front desk contact, handle total loss paperwork verification, and assist with document collection and mailing. This role requires strong face-to-face customer service, attention to detail, and the ability to work independently while collaborating with other claims staff.

The position is 32 hours per week, with EST daytime hours, paying $18.00–$21.33 per hour, for a six-month duration.

Qualifications

• Face-to-face customer service experience required.
• Patience and empathy when dealing with customers.
• Accurate quality checks of documents.
• Ability to work independently and collaborate with others.
• Demonstrated leadership while in the office.

Responsibilities

• Front Desk point of contact in the claims office.
• Assist customers with total loss paperwork and verify information.
• Obtain required documents from customers.
• Handle printing, faxing, and mailing.
• Manage supply ordering, filing and organization.
• Process internal system tasks such as creating FedEx labels and mailing.

Skills

Face-to-face customer service

Attention to detail

Independent with teamwork

Empathy and patience

Leadership in office

Education

High School diploma or GED

Job description

Job Title: Claims Admin Support Spec Int

Pay rate: $18.00 - $21.33/hr

Location-: Colchester, VT 05446

Duration: 6 months

Schedule

• Hours: 32 hours a week or so
• Time: 9-3pm EST or 10-2pm EST (Manager is flexible and will work w/contractor on the timeframe)

Top must-have skills / Candidate Requirements:

• Customer Service skills: specifically face-to-face as this contractor will be working directly with customers who are settling their losses, so having patience and showing empathy is important to the role
• Quality Check is accurate
• Organized and attention detail- as they will be checking documents for accuracy
• Ability to work independently and collaborate with other claims admin support specialists from time to time
• Display leadership while in the office

Day to day responsibilities:

• Point of Contact at the Front Desk of claims office
• Working with customers on their total loss paperwork and verifying information
• Obtaining documents from customers
• Printing, faxing, mailing - outgoing and incoming
• Supply ordering, filing, organizing
• Tasks from internal system/queue to complete - creating FedEx labels, mailing, and faxing

Degrees or certifications required/Years of overall experience required:

• High School diploma or GED equivalent
• 2-3 years of experience in face-to-face customer service role

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status