Claims Admin Support

Dexian; Vermont; On-site; USD 28,000 - 29,000; Part time

Job summary

Dexian is seeking a Claims Admin Support to join our Colchester, VT office for a 6-month contract. You’ll greet customers at the front desk, verify total loss paperwork, obtain documents, handle payments, and enter data into the claims system.

You’ll print, mail, and file, and manage supplies, with attention to accuracy and empathy in customer interactions. Candidates should have a HS diploma and 2–3 years of face-to-face customer service experience, with strong MS Office skills and the ability

Qualifications

• Face-to-face customer service experience required.
• Accurate quality checks.
• Proficient MS Office; some data entry.
• Excellent written and verbal communication.
• Strong organization and attention to detail.
• Able to multitask.
• Ability to work independently and with others.
• Demonstrates leadership while in the office.

Responsibilities

• Front Desk point of contact for claims office.
• Work with customers on total loss paperwork and verify information.
• Obtain documents from customers.
• Handle payments.
• Enter information into claims system.
• Print, fax, mail - outgoing and incoming.
• Supply ordering, filing, organizing.
• Process tasks from internal system/queue (FedEx labels, mailing, faxing).

Skills

Customer Service

Face-to-face interaction

MS Office Suite

Written and verbal communication

Organized, detail-oriented

Multitasking

Independent with collaboration

Leadership in office

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Job Title: Claims admin support

Duration: 6 months (contract to hire)

Location: Colchester, VT 05446

Pay Rate: $20.00 - $21.33 hourly on W2

Schedule

• Estimated duration: 6 months
• Days: Mon- Friday
• Hours: 32 hours a week or so
• Time: 9-3pm EST or 10-2pm EST (Manager is flexible and will work w/contractor on the timeframe)
• OT- NONE

Top must-have skills / Candidate Requirements:

• Customer Service skills: specifically face-to-face as this contractor will be working directly with customers who are settling their losses, so having patience and showing empathy is important to the role
• Quality Check is accurate
• MS- Office Suite- Little data entry- internal
• Excellent written and verbal communication
• Organized and attention detail- as they will be checking documents for accuracy
• Ability to multi-task
• Ability to work independently and collaborate with other claims admin support specialists from time to time
• Display leadership while in the office

Day to day responsibilities:

• Point of Contact at the Front Desk of claims office
• Working with customers on their total loss paperwork and verifying information
• Obtaining documents from customers
• Handling payments
• Entering information into claims system
• Printing, faxing, mailing - outgoing and incoming
• Supply ordering, filing, organizing
• Tasks from internal system/queue to complete - creating FedEx labels, mailing, and faxing

Degrees or certifications required/Years of overall experience required:

• High School diploma or GED equivalent
• 2-3 years of experience in face-to-face customer service role

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.