In-Office Claims Support Specialist — Customer-Facing

Progressive; United States; On-site; USD 27,014 - 28,874; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision care

Wellness & mental health programs

Career development & tuition assistance

Job summary

Progressive is looking for a Claims Administrative Support Specialist who will play a vital role in supporting our claims branch offices. The position requires interaction with customers and medical providers by phone or in person, ensuring that essential administrative functions run smoothly.

The ideal candidate will have at least a High School diploma or equivalent with one year of administrative experience. The role includes competitive compensation and a range of benefits including medical and vision care, paid time off, and 401(k) matching.

Qualifications

• A minimum of one year of administrative or clerical support experience.
• Proficiency with office equipment and strong organizational skills.

Responsibilities

• Support claims branch offices with administrative functions.
• Interact with customers and medical providers via phone or in person.

Skills

Proficiency using office equipment

Proven organizational skills

Ability to multi-task and quickly switch duties

Communication skills

Customer service and follow-up skills

Education

High School diploma/GED equivalent or higher

Post-secondary education

Job description

Progressive is looking for a Claims Administrative Support Specialist who will play a vital role in supporting our claims branch offices. The position requires interaction with customers and medical providers by phone or in person, ensuring that essential administrative functions run smoothly.

The ideal candidate will have at least a High School diploma or equivalent with one year of administrative experience. The role includes competitive compensation and a range of benefits including medical and vision care, paid time off, and 401(k) matching.