Claims Front Desk Specialist — Customer Care & Admin

Dexian; Winooski (VT); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Dexian is seeking a front desk claims office contractor in Vermont to greet customers, verify total loss paperwork, and coordinate document collection. You will ensure accurate information, manage daily office tasks, and support the claims team with printing, mailing, and supply duties.

The role requires 2–3 years of in-person customer service experience, high school diploma or GED, and the ability to work independently with occasional collaboration.

Formación

• Face-to-face customer service experience with patience and empathy.
• Ability to verify information accurately.
• Strong organization and attention to detail in document checks.
• Able to multitask and manage multiple tasks efficiently.
• Capable of working independently while coordinating with team members.
• Demonstrates leadership in a front-office environment.

Responsabilidades

• Front Desk point of contact in the claims office.
• Assist customers with total loss paperwork and verify information.
• Obtain documents from customers as needed.
• Handle printing, faxing, mailing, and inbound/outbound communications.
• Order supplies, file, and organize office materials.
• Process queue tasks: create FedEx labels, mailing, faxing.

Conocimientos

Face-to-face service

Empathy

Attention to detail

Multitasking

Independent with teamwork

Leadership in office

Educación

High School diploma or GED

Descripción del empleo

Dexian is seeking a front desk claims office contractor in Vermont to greet customers, verify total loss paperwork, and coordinate document collection. You will ensure accurate information, manage daily office tasks, and support the claims team with printing, mailing, and supply duties.

The role requires 2–3 years of in-person customer service experience, high school diploma or GED, and the ability to work independently with occasional collaboration.