PRN Medical Front Desk Receptionist

Ortho OIC Orthopaedic Immediate Care; Arlington (VA); On-site; USD 28,000 - 34,000; Part time

Job summary

Ortho OIC (Orthopaedic Immediate Care) is seeking a dependable, patient-focused PRN Medical Front Desk Receptionist to support our orthopaedic immediate care team. The ideal candidate is organized, professional, and comfortable working in a fast-paced medical office while providing an excellent patient experience.

Experience with AthenaOne and Phreesia is a plus, but we welcome candidates with strong medical front desk skills and a willingness to learn. Hourly rate $20-25/hour

Qualifications

• Previous medical front desk experience preferred.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable using computers and electronic medical records.
• AthenaOne and Phreesia experience is a plus.
• Ability to multitask in a busy clinical setting.

Responsibilities

• Greet patients warmly and provide a professional first impression.
• Check patients in/out, verify demographics and insurance, update records.
• Assist with registration, electronic intake forms, and check-in processes.
• Schedule appointments and handle patient inquiries.
• Collect copayments and other balances per office policies.
• Answer incoming calls and direct inquiries appropriately.
• Maintain accurate patient information and required documentation.
• Collaborate with medical staff to support efficient patient flow.
• Keep front desk and waiting area clean and organized.
• Protect patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Medical office

EMR experience

Tools

AthenaOne

Phreesia

Job description

Description

PRN Medical Front Desk Receptionist

Ortho OIC (Orthopaedic Immediate Care)

Position Overview

Ortho OIC is seeking a dependable, patient-focused PRN Medical Front Desk Receptionist to support our orthopaedic immediate care team. The ideal candidate is organized, professional, and comfortable working in a fast-paced medical office while providing an excellent patient experience.

Experience with AthenaOne and Phreesia is a plus, but we welcome candidates with strong medical front desk skills and a willingness to learn. Hourly rate $20-25/hour

Responsibilities

• Greet patients warmly and provide a professional, welcoming first impression.
• Check patients in and out, verify demographic and insurance information, and update patient records.
• Assist patients with registration, electronic intake forms, and check-in processes.
• Schedule appointments and assist with patient inquiries.
• Collect copayments and other patient balances in accordance with office policies.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain accurate patient information and ensure required documentation is completed.
• Communicate effectively with medical assistants, providers, and other team members to support efficient patient flow.
• Maintain a clean, organized, and professional front desk and waiting area.
• Protect patient confidentiality and follow HIPAA requirements.

Qualifications

• Previous medical front desk or medical receptionist experience preferred.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable using computers and electronic medical records.
• AthenaOne and Phreesia experience is a plus.
• Ability to multitask and remain professional in a busy clinical setting.
• Reliable, flexible, and able to provide PRN coverage as needed.

Schedule

• PRN (as needed) on Saturdays 8am-6pm

Why Join Ortho OIC?

Join a team focused on providing accessible, efficient orthopaedic care while helping patients feel welcomed and supported throughout their visit.