Check-In Receptionist

Southern Orthopaedic Surgeons, LLC; Florence (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC is hiring a Check-In Receptionist to handle patient registration, greeting visitors, verifying insurance, collecting copays, and coordinating with clinical staff to ensure smooth patient flow.

The role requires high school diploma, and strong communication, organizational, and professional ethics. Responsibilities include scheduling, assisting with electronic kiosks, and maintaining a tidy reception area.

Qualifications

• Professional image and ethics are essential in representing the practice.
• Excellent verbal and written communication skills are required.
• Strong organizational, prioritizing and analytical abilities are important for efficient reception operations.

Responsibilities

• Complete patient registration and check-in, verify insurance benefits.
• Obtain necessary referrals.
• Collect and post patient copays and payments.
• Notify providers and staff of patient arrival to maintain flow.
• Schedule appointments and assist patients with transport as needed.
• Manage payment batches and daily balance sheets.
• Keep the reception area neat and orderly.
• Assist patients with electronic kiosks.

Skills

Professional image

Communication

Organizational skills

Education

High school diploma

Job description

The Check-In Receptionist is responsible for all aspects of patient registration and check in. This member of our fast-paced orthopedic practice will greet, assist, and provide direction and information to patients and visitors.

Duties/Responsibilities:

• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Scheduling appointments
• Assists patients as necessary. Contacts appropriate parties for transportation.
• Managing payment batches and submitting daily balance sheets
• Maintains reception area in a neat and orderly condition
• Assists patients with electronic kiosks

Required Skills/Abilities:

• Ability to project a professional image with a strong sense of ethics
• Excellent verbal and written communication skills.
• Strong organizational, prioritizing and analytical skills.

Education and Experience:

• High school graduate or equivalent required.

Physical Requirements:

• Prolonged standing and/or periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.