Front Desk Catalyst - Patient Services Coordinator

Easterseals UCP North Carolina & Virginia; Elizabeth City (NC); On-site; USD 19,000 - 22,000; Full time

Job summary

Easterseals PORT Health is seeking a dedicated Patient Services Coordinator for our Elizabeth City, NC outpatient clinic. You will handle front-desk duties, greet patients, manage check-ins/outs, collect co-pays, and organize medical records with professionalism and care.

Join a mission-driven team focused on compassionate mental health and substance use services. The role is on-site, full-time, with an hourly pay range of $14–$16 depending on experience, and opportunities for professional

Qualifications

• High school diploma or GED required.
• Experience with mental health population preferred.
• Proficiency with EHR systems or technically savvy.
• Valid driver’s license, insurance and reliable transportation for work-related travel.

Responsibilities

• Perform administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions.
• Serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data
• As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.

Skills

Customer service

Education

High school diploma or GED

Tools

EHR systems

Job description

Easterseals PORT Health is seeking a dedicated Patient Services Coordinator for our Elizabeth City, NC outpatient clinic. You will handle front-desk duties, greet patients, manage check-ins/outs, collect co-pays, and organize medical records with professionalism and care.

Join a mission-driven team focused on compassionate mental health and substance use services. The role is on-site, full-time, with an hourly pay range of $14–$16 depending on experience, and opportunities for professional