Patient Services Coordinator

Easterseals UCP North Carolina & Virginia; Elizabeth City (NC); On-site; USD 19,000 - 22,000; Full time

Job summary

Easterseals PORT Health is seeking a dedicated Patient Services Coordinator for our Elizabeth City, NC outpatient clinic. You will handle front-desk duties, greet patients, manage check-ins/outs, collect co-pays, and organize medical records with professionalism and care.

Join a mission-driven team focused on compassionate mental health and substance use services. The role is on-site, full-time, with an hourly pay range of $14–$16 depending on experience, and opportunities for professional

Qualifications

• High school diploma or GED required.
• Experience with mental health population preferred.
• Proficiency with EHR systems or technically savvy.
• Valid driver’s license, insurance and reliable transportation for work-related travel.

Responsibilities

• Perform administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions.
• Serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data
• As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.

Skills

Customer service

Education

High school diploma or GED

Tools

EHR systems

Job description

Lead with Purpose. Empower with Compassion

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Location: Elizabeth City, NC

Schedule: Monday, Wednesday, and Thursday and Friday, 8am - 5pm (with the potential to transition to a full-time position).

Pay: $14.00 - $16.00 | Hour Depending on Experience

Work Setting: On site

Type: Full - Time

Make an Impact with Us

As a Patient Services Coordinator at our Elizabeth City, NC Outpatient Clinic, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success. Join a team where your compassion becomes someone's turning point.

What You'll Do

• You will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions
• Serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data
• As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.

What You'll Bring

• High school diploma or GED
• Experience with mental health population preferred
• Proficiency with EHR systems or technically savvy.
• Valid driver’s license, insurance and reliable transportation for work-related travel

For benefits-eligible positions (Full-Time Only), our total rewards package may include:

• Generous paid time off and paid holidays
• Medical, Dental, and Vision benefits
• Life and Disability Insurance
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Professional development and training opportunities, including AHEC where applicable

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Applicants of all abilities are encouraged to apply! Need assistance with the application process or an accommodation?

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.