Patient Services Coordinator (Part-Time)

Port Health; Elizabeth City (NC); On-site; USD 19,000 - 22,000; Part time

Job summary

Easterseals PORT Health is seeking a compassionate Part-Time Patient Services Coordinator to join our Elizabeth City, NC clinic team. You will perform administrative duties, check in patients, and help with medical records and data entry in a busy clinic serving adults with mental health, substance use, and co-occurring conditions.

You will provide excellent customer service at check-in and check-out, process co-pays, coordinate scheduling, and support clinicians and families with a welcoming,

Qualifications

• High school diploma or GED required.
• Experience with mental health population preferred.
• Proficiency with EHR systems or being technically savvy.
• Valid driver’s license, insurance and reliable transportation for work-related travel.

Responsibilities

• Check in patients at the front desk and manage patient paperwork.
• Collect co-pays and handle medical records.
• Provide excellent customer service to patients and families at check-in and check-out.

Skills

Experience with mental health

Customer service

Proficiency with EHR

Education

High school diploma or GED

Tools

EHR systems

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated Part‑Time Patient Services Coordinator (PSC) to join our team in Elizabeth City, NC.

This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.

Honors

• Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**

Your Role in Our Mission

As a Patient Services Coordinator on the team, you will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health and co‑occurring medical conditions. The PSC will serve as a member of the front desk administrative team that checks in patients, collects co‑pays, handles medical records and processes patient paperwork and data. As the face of the organization at check‑in and check‑out the PSC proves excellent customer service to all patients and families visiting the clinic.

Why Join Us?

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

This position is Part‑Time:

Monday, Wednesday, and Thursday and Friday, 8am – 5pm (with the potential to transition to a full‑time position).

Compensation & Benefits

• Competitive pay: $14 -16/hr. based on experience for this Full‑time position.
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support

What We’re Looking For

• High school diploma or GED
• Experience with mental health population preferred
• Proficiency with EHR systems or technically savvy.
• Valid driver’s license, insurance and reliable transportation for work‑related travel

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in‑person and telehealth service delivery. Our 2,600‑member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!