Front Desk & Campus Operations Specialist

Think Academy U.S; San Jose (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) Match

Health, vision, dental insurance

Job summary

Think Academy is seeking a reliable Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations across Cupertino and Los Altos locations. This role involves check-ins, material prep, and parent communication in a fast-paced educational environment.

The position requires strong communication, organizational skills, and the ability to multitask, with weekend and evening availability based on program schedules.

Qualifications

• Strong communication and customer service skills.
• Organized, dependable, and attentive to detail.
• Able to multitask and stay calm in a busy environment.
• Experience in administrative work, retail, hospitality, or education support is a plus.
• Able to work weekends and evenings based on program schedules.

Responsibilities

• Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
• Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits.
• Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
• Help coordinate campus resources during peak times (weekends, special programs, etc.).
• Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.
• Support check-in processes, class reminders, and general parent inquiries.
• Assist with student gift redemption, merchandise distribution, and prize inventory.
• Provide basic program information and guide families to the appropriate staff members when needed.
• Help prepare printed materials, worksheets, and classroom supplies for teachers.
• Support tracking of attendance, class handouts, and post-class procedures.
• Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks.
• Maintain tidy and welcoming learning spaces across campus.

Skills

Strong communication

Customer service

Organized

Multitask

Administrative experience

Weekend availability

Job description

Think Academy is seeking a reliable Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations across Cupertino and Los Altos locations. This role involves check-ins, material prep, and parent communication in a fast-paced educational environment.

The position requires strong communication, organizational skills, and the ability to multitask, with weekend and evening availability based on program schedules.