Front Desk Attendant

Fitness Formula Clubs (FFC); Park Ridge (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading fitness company as a Front Desk Attendant in Park Ridge. In this part-time role, you will create a welcoming environment for members, ensuring high-quality customer service. Your responsibilities include greeting members, checking them in, and addressing their concerns. Enjoy working in a fun, diverse team that values hospitality and community.

Benefits

Complimentary club membership

25% discounts on Spa, Retail, and Fitness classes

Employee appreciation programs

Pet Insurance

Ventra benefits

T-Mobile plans

Qualifications

• Outgoing, reliable, and coachable personality required.
• High-quality customer service is essential.

Responsibilities

• Greet members and create a great first impression.
• Check-in members and guests efficiently.
• Handle member questions and complaints.

Skills

Customer Service

Reliability

Coachable

Job description

Benefits:

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources

Join Our Team!

Are you someone who goes above and beyond and enjoys working in a fun customer-facing environment? Want to work for a premier fitness company with a winning work culture? Then, Fitness Formula Clubs (FFC) is the place for you!

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. High-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while aligning with FFC’s core values. Join a compassionate and diverse team dedicated to building relationships and creating value by helping others.

Position Details

Position: Front Desk Attendant - Weekend Opener

Job Type: Part-time

Location: Park Ridge

Required Shifts: Saturdays 6am - 1pm, occasional Sundays as needed 6am - 1pm, availability for M-F 4:30am - 9am or 4:30 am - 1pm to fill in or sub as needed.

Compensation: $15/hour

Responsibilities

• Greet members by name and create a great first impression
• Check-in members and guests
• Act as liaison between members and the Membership Department
• Answer incoming calls professionally
• Handle member questions, concerns, and complaints; support the Membership Experience Manager as needed
• Perform opening and closing functions at the front desk
• Process payments and ensure cash drawer accuracy
• Attend all required staff meetings
• Maintain a clean, safe, and healthy environment

What We Offer

• Insurance: Medical (full-time only), Dental, and Vision through UnitedHealthcare
• Company-paid Life Insurance (full-time only)
• 401K with company match
• Professional Development Reimbursement: FFC matches 50% of activity costs up to $200 annually (full-time only, after 90 days)
• Discounts on fitness instructor training and educational programs

Perks of Working at FFC

• Complimentary club membership
• Open door policy with managers and corporate team
• Diverse and inclusive culture
• 25% discounts on Spa, Retail, and Fitness classes
• Employee appreciation programs
• Additional fringe benefits such as Pet Insurance, Ventra benefits, T-Mobile plans, and more

Our Commitment to Hospitality

Mandatory training programs during the first 90 days, including hospitality courses. Your manager will provide specific training details upon hire.

Our Purpose

"To enhance the lives of our members and guests by improving their overall health and well-being." We are committed to building a respectful and inclusive community, reflecting the diversity of Chicago.