Front Desk Associate/Receptionist

Pyramid Consulting, Inc; Holtwood (PA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision included)

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. has an immediate opening for a Front Desk Associate/Receptionist on a 24+ month contract at the Holtwood Visitor Center in Holtwood, PA. The role is onsite with responsibilities spanning visitor services, administrative tasks, and event support.

Ideal candidates have at least 1 year of receptionist or customer service experience, strong communication skills, and proficiency with Microsoft Office 365. Pay ranges between $20–$23 per hour with standard benefits.

Qualifications

• Minimum one year of receptionist or customer service experience.
• Strong verbal and written communication skills.
• Proficiency in typing and data entry.
• Familiar with Microsoft Office 365 (Outlook, Excel, PowerPoint, Word, Teams, ShareFile).

Responsibilities

• Greet and assist visitors and callers at the Visitor Center; may be assigned to the Visitors Center as needed.
• Support daily operations, public engagement, and administrative tasks for recreational programming.
• Answer and route calls and emails; maintain a call log using Excel.
• Coordinate with staff on event logistics and visitor services.

Skills

Verbal communication

Data entry

Teamwork

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

Immediate need for a talented Front Desk Associate/Receptionist. This is a 24+ months contract opportunity with long-term potential and is located in Holtwood, PA(Onsite).

Job ID: 26-31828

Pay Range: $20/hr - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The receptionist serves as the first point of contact for visitors and callers at the Visitor Center and may be assigned to work at the Visitors Center as needed.
• This role supports daily operations, assists with public engagement, and contributes to recreational programming and administrative tasks.
• Answer and route telephone calls and emails; maintain a call log using Excel
• Greet and assist visitors with inquiries and directions
• Maintain cleanliness and organization of lobby, reception, and display areas
• Perform typing and data entry tasks
• Assist with filing and copying of documents (electronic and hardcopy)
• Create promotional materials such as ads, flyers, PowerPoint presentations, yard signs, and logbooks
• Support the Licensing and Recreation Department with contests and public events
• Coordinate with staff on event logistics and visitor services

Key Requirements and Technology Experience:

• High School Diploma or GED
• At least one (1) year of experience in a receptionist or customer service role
• Strong verbal and written communication skills
• Proficiency in typing and data entry
• Familiarity with Microsoft Office 365 (Outlook, Excel, PowerPoint, Word, Teams, ShareFile)
• Ability to work independently and as part of a team
• Any equivalent combination of training, education, and/or experience that meets the minimum qualifications.

Our client is a leading Utility Industry. and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.