Front Desk Associate Open avaliability

Genesis Health Clubs; Saint Joseph (MO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Genesis Health Clubs seeks a Front Desk attendant for their Saint Joseph location. The role includes managing guest check-ins, ensuring quality customer service, and maintaining a clean and organized front desk.

Applicants must be available for weekends and evenings and hold a CPR certification. Experience in cash handling and excellent communication skills are essential for this position. Join a dynamic team committed to member retention and satisfaction!

Qualifications

• Must hold current CPR certification or obtain within 60 days of start date.
• Available to work weekends, evenings, and holidays.
• Ability to work well with others.

Responsibilities

• Responsible for day-to-day operations of the Front Desk.
• Communicates kindly and sincerely using members' names.
• Responds quickly and appropriately to emergency situations.

Skills

Customer service abilities

Experience in cash handling

Ability to communicate effectively

Education

Current CPR certification

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

This position will be responsible for the day-to-day operations of the Front Desk including the processing of guest check ins, member retention and maintaining quality customer service.

Duties and Responsibilities

• Executes procedures as outlined by front desk manual
• Answer phones, take messages and transfer calls
• Knowledgeable of Club's amenities and surroundings
• Communicates kindly and sincerely using members name
• Attends all staff and club meetings and events
• Establish and maintain professional relationships with members and staff
• Ensures front desk is clean, maintained and organized at all times
• Ability to respond quickly and appropriately to emergency situations

Expectations

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support club goals and objectives
• Ability to respond to common inquiries or complaints from members

Job Requirements

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking