Front Desk Associate — Guest Experience & Operations

Catch Vibe Voice; Washington (District of Columbia); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Mentorship

Diverse projects

Job summary

Catch Vibe Voice is seeking a friendly Front Desk Representative to be the welcoming face of our organization. You will manage administrative tasks and deliver exceptional customer service in a fast-paced environment.

Greet guests, handle calls, schedule meetings, and support daily operations while maintaining a clean, organized reception. This role offers growth, mentorship, and exposure to diverse clients.

Qualifications

• High school diploma or equivalent; office administration qualification is a plus.
• Proven experience in a customer service or front desk role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and welcome guests and clients promptly and professionally.
• Answer, screen, and forward incoming phone calls efficiently.
• Schedule and manage appointments and meetings.
• Maintain the reception area to be clean, organized, and presentable.
• Handle incoming and outgoing mail and deliveries.

Skills

Communication

Organizational skills

Multitasking

Customer service

Education

High school diploma

Job description

Catch Vibe Voice is seeking a friendly Front Desk Representative to be the welcoming face of our organization. You will manage administrative tasks and deliver exceptional customer service in a fast-paced environment.

Greet guests, handle calls, schedule meetings, and support daily operations while maintaining a clean, organized reception. This role offers growth, mentorship, and exposure to diverse clients.