Front Desk Pro — 3-Day Week, Growth & Benefits

Serenity Mental Health Centers; Austin (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health coverage

Dental coverage

Vision coverage

401k plan

Paid time off

Résumé du poste

Serenity Mental Health Centers in Austin, TX, is seeking a Front Desk Receptionist to be the first friendly face visitors see. You’ll check people in, answer calls, and ensure everyone feels welcome, heard, and supported.

No industry experience required; we’ll teach you. The role offers a consistent schedule, opportunities to grow, PTO, holidays, health coverage, and a 401k plan. Join a collaborative team that values privacy and exceptional service.

Qualifications

• Calm energy, attention to detail, and strong teamwork.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED

Responsabilités

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we’re a collaborative team

Connaissances

Calm energy

Attention to detail

Team spirit

Multitasking

Customer service

Strong communication

Formation

High School Diploma or GED

Outils

Scheduling software

Office software

Description du poste

Serenity Mental Health Centers in Austin, TX, is seeking a Front Desk Receptionist to be the first friendly face visitors see. You’ll check people in, answer calls, and ensure everyone feels welcome, heard, and supported.

No industry experience required; we’ll teach you. The role offers a consistent schedule, opportunities to grow, PTO, holidays, health coverage, and a 401k plan. Join a collaborative team that values privacy and exceptional service.