Guest Experience Associate — Flexible 3‑Day Schedule & Benefits

Serenity Mental Health Centers; Holladay (UT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

PTO

Health coverage

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the friendly first face that visitors meet. You’ll manage check-ins, answer calls, and help guests feel welcome and supported in a busy clinical setting.

No prior industry experience required beyond a positive attitude and a willingness to learn. We provide training on our processes while you bring dedication, excellent people skills, and a commitment to meaningful work.

Qualifications

• Calm, friendly demeanor with visitors and patients.
• Strong attention to detail in data entry and visitor info.
• Able to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed — a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Scheduling software

Email

Databases

Job description

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the friendly first face that visitors meet. You’ll manage check-ins, answer calls, and help guests feel welcome and supported in a busy clinical setting.

No prior industry experience required beyond a positive attitude and a willingness to learn. We provide training on our processes while you bring dedication, excellent people skills, and a commitment to meaningful work.