Front Desk Associate (Fitness Studio)

StretchLab - Virginia Beach; Norfolk (VA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Hourly pay + commission on sales

Bonus opportunities based on performance

Free or discounted StretchLab membership

Flexible scheduling (part-time)

Growth opportunities into sales or management roles

Job summary

StretchLab - Virginia Beach is seeking a friendly Front Desk Sales Associate to serve as the first point of contact for clients. This role emphasizes customer service, relationship-building, and light sales within a positive studio environment. No prior experience is needed as training will be provided. Responsibilities include client check-ins, scheduling sessions, studio tours, and maintaining studio cleanliness. Part-time flexible scheduling and commission-based compensation make this role a great opportunity for those looking to start in the fitness industry.

Qualifications

• No prior fitness or sales experience required; will train the right person.
• A friendly and motivated individual is preferred.

Responsibilities

• Greet and check in clients while creating a welcoming environment.
• Book and confirm intro sessions for new prospects.
• Conduct studio tours and explain memberships/services.
• Follow up with leads via calls, texts, and emails.
• Support membership sales and retention.
• Assist with daily operations and studio cleanliness.

Skills

Strong people skills and positive energy

Basic computer skills

Reliable, organized, and coachable

Comfortable talking to clients about memberships

Team player with a strong work ethic

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

StretchLab is the leader in one‑on‑one assisted stretching, helping clients move better, feel better, and live healthier lives. We deliver a premium, personalized experience focused on flexibility, recovery, and long‑term wellness.

About the Role:

We’re looking for a friendly, motivated Front Desk Sales Associate to be the first point of contact for our clients and prospects. This role combines customer service, relationship‑building, and light sales in a positive, team‑oriented studio environment.

No prior fitness or sales experience required - we’ll train the right person.

What You’ll Do:

• Greet and check in clients while creating a welcoming environment
• Book and confirm intro sessions for new prospects
• Conduct studio tours and explain memberships/services
• Follow up with leads (calls, texts, emails)
• Support membership sales and retention
• Assist with daily operations and studio cleanliness

What We’re Looking For:

• Strong people skills and positive energy
• Comfortable talking to clients about memberships (no aggressive sales required)
• Reliable, organized, and coachable
• Team player with a strong work ethic
• Basic computer skills

Compensation & Perks:

• Hourly pay + commission on sales
• Bonus opportunities based on performance
• Free or discounted StretchLab membership
• Flexible scheduling (part‑time)
• Growth opportunities into sales or management roles

Schedule Requirements:

• Availability for evenings and/or weekends
• Consistent weekly schedule