Front Desk Sales Representative

EMPIRE WELLNESS LLC; Tomball (TX); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Free/discounted memberships

Commission

Performance bonus

Growth opportunities

Job summary

Empire Wellness LLC’s StretchLab studio in Tomball, TX is hiring a Sales Representative. The role supports the General/Sales Manager in driving new memberships, booking intro stretches, and retaining current members.

Fitness knowledge is a plus, but not required; strong sales, communication, and customer service skills are essential. You'll learn our CRM system, work at the front desk, and contribute to community outreach while meeting monthly sales quotas.

Qualifications

• Excellent sales and customer service skills.
• Goal-oriented with sales targets.
• Ability to learn and use a CRM.
• Proficient in Windows/macOS and basic computer skills.

Responsibilities

• Assist the General/Sales Manager with the sales process of lead generation, follow up, and close.
• Prospect through lead management via calling, texting, and emailing.
• Work independently and unsupervised at times.
• Book and confirm stretches.
• Manage the front desk to greet and check-in clients and prospects.
• Conduct tours of the facility while identifying needs and wants.
• Maintain acceptable level of personal sales production.
• Promote the club as a fitness and wellness provider.
• Present services to current or prospective members.
• Book quality appointments to meet monthly sales quota and follow up with leads.
• Participate in events to promote the club.
• Ensure studio is clean and tidy.
• Other duties as assigned.

Skills

Sales

Communication

Customer service

CRM

Time management

Computer skills

English fluency

Tools

CRM software

Job description

Benefits:

• Health benefits
• Employee discounts
• Training & development
• Wellness resources

StretchLab is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session.

POSITION:

The purpose of the Sales Representative is to assist the General/Sales Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one‑on‑one and group assisted stretch and retail
• Ability to learn and use a CRM software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

RESPONSIBILITIES:

• Assist the General/Sales Manager with the sales process of lead generation, follow up, and close
• Comfortable with prospecting through lead management via calling, texting, and emailing
• Comfortable working independently and unsupervised at times
• Book and confirm stretches
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned

COMPENSATION & PERKS:

• Competitive compensation based on experience
• Free or discounted memberships
• Commission paid on sales
• Opportunity for bonus based on performance.
• Huge opportunities for growth within the studios, including additional sales and management opportunities