Benefits
- 401(k)
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
- Employee Retail Discounts
Position
The Sales Associate will assist the Studio Manager with customer management and new membership and retail sales by bringing new clients to the studio, creating strong relationships and providing a positive customer experience. This position also assists with retaining customers by providing top‑note service to current members. Boutique fitness/wellness studio knowledge or experience is a bonus but not required. This position is a part‑time position that requires availability to work weekdays, some weekends, evening and/or morning shifts. Schedule will be confirmed based on your availability and studio needs.
Requirements
- Excellent communication and customer service skills required
- Warm welcoming and engaging personality
- Attention to detail and reliability
- Ability to build strong customer relationships
- Goal‑oriented with an ability to support membership and retail sales
- Self‑motivated, responsible, on‑time and takes initiative
- Ability to learn and use the ClubReady software system
- Must have excellent communication skills via in‑person, phone and email
- Strong organizational and multi‑tasking skills
- Must have proficient computer skills
- High school diploma or equivalent required
Responsibilities
- Contact new leads via phone, text and email to conduct needs assessment and book initial appointments
- Confidently and clearly present care plan details and pricing based on recommendation from Flexologist team members
- Maintain expected level of personal sales production including memberships, session packs and retail
- Participate in special community events (health fairs, local running events, etc.) to promote StretchLab and our services
- Process accurate credit card transactions
- Follow‑up tasks with prospective clients
- Maintain accurate inventory of retail clothing and other items
- Attend and complete all relevant training activities and team meetings
- Maintain cleanliness of the studio
- Other duties as assigned
Compensation & Perks
- This position offers a competitive base hourly rate
- Commission paid on sales
- Performance bonus potential
- Stretch membership
- Financial planning advisor
- Healthcare stipend (based on company policy)
- Great opportunities for growth within the studio including additional sales and management positions