Front Desk Associate

FH BP COMPANY LLC; Westmont (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Flexible schedule

401(k)

Employee discounts

Free dog grooming

Wellness discounts

Growth opportunities

Dog-friendly workplace

Job summary

Bowie Barker is hiring a Part-time Front Desk & Customer Service Associate in Westmont, IL. You will warmly welcome dogs and their people, assist guests in choosing services, and help keep daily operations smooth. This role suits someone who communicates well, stays organized, and enjoys teamwork.

Weekend availability is required (Fri-Sun), and you should be comfortable using scheduling and POS tech. Prior customer service or retail experience helps, and on-site work is required.

Qualifications

• Customer service, hospitality, retail or sales experience preferred.

Responsibilities

• Welcome dogs and pet parents at check-in/check-out.
• Answer calls and respond to customer questions.
• Schedule and update appointments.
• Explain and recommend services, memberships and products.
• Process payments accurately.
• Keep front desk and customer areas organized.
• Communicate with groomers and team members.

Skills

Customer service

Communication

Sales

Teamwork

Education

High school diploma

Tools

POS system

Job description

Pay: $17.05 per hour

Job description:

Part-Time Front Desk & Customer Service Associate – Dog Lovers Welcome

Love dogs and enjoy helping people? Join Bowie Barker as a Front Desk & Customer Service Associate.

You’ll be the friendly face that welcomes our dogs and their people, helps guests choose the right services, and keeps each day running smoothly. This is an active, social role for someone who communicates well, stays organized, and enjoys working as part of a team.

What You’ll Do

• Welcome dogs and pet parents
• Check guests in and out
• Answer calls and respond to customer questions
• Schedule and update appointments
• Explain and recommend services, memberships, and retail products
• Process payments accurately
• Keep the front desk and customer areas organized
• Communicate with groomers and other team members throughout the day

You’ll Be a Great Fit If You

• Have weekend availability from Friday through Sunday (must be available Sundays)
• Are warm, outgoing, and comfortable speaking with customers
• Genuinely enjoy being around dogs of different sizes and personalities
• Are dependable and arrive ready to work
• Stay calm and organized in a busy environment
• Can confidently recommend services and products
• Are comfortable using scheduling and point-of-sale technology

Customer service, hospitality, retail, or sales experience is preferred, but we’re happy to train the right person.

Benefits and Perks

• Paid time off starting on your first day
• Flexible scheduling
• 401(k)
• Employee discounts on services and retail
• Free monthly grooming for your dog
• Wellness benefits and discounts
• Opportunities to grow with Bowie Barker
• A supportive, team-oriented workplace filled with dogs

If you’re looking for a friendly, fast-moving workplace where dogs are part of every day, we’d love to hear from you.

Job type: Part-time

Shift: Day shift

Work location: In person

Job Type: Part-time

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Sales: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person