Front Desk Associate

Coastal Health; St. Marys (GA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits package

401(k) retirement plan

Paid time off

Seven paid major holidays

Growth opportunities

Résumé du poste

Coastal Health in St. Marys, GA is seeking a friendly Front Desk Receptionist to join our Spine & Pain team. You will handle patient check-ins/outs, scheduling, demographics verification, and insurance intake with a focus on excellent service.

The role requires strong communication, organizational skills, and experience in a medical office. Athenahealth familiarity is a plus, and a supportive benefits package is offered.

Qualifications

• Previous medical office or front desk experience preferred.
• Experience in a specialty medical practice is a plus.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work efficiently in a busy environment.
• Athenahealth experience is a plus.

Responsabilités

• Greet patients and visitors in a professional and welcoming manner.
• Check patients in and out for appointments.
• Schedule appointments and coordinate patient visits.
• Verify patient demographics and insurance information.
• Collect copayments and outstanding balances.
• Answer incoming phone calls and assist with patient inquiries.
• Maintain accurate patient records and documentation.
• Assist with referrals, medical records, and other front office duties as needed.
• Communicate effectively with providers, clinical staff, and patients.
• Maintain patient confidentiality and HIPAA compliance.

Connaissances

Multitasking

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Team driven

Outils

Athenahealth

Description du poste

Front Desk Receptionist – Spine & PainLocation: St. Marys, GACompany: Coastal HealthJoin the Coastal Health Family!Coastal Health is seeking a friendly, professional, and dependable Front Desk Receptionist to join our growing Spine & Pain team in St. Marys, Georgia. We are looking for someone who enjoys working with patients, has excellent customer service skills, and thrives in a fast-paced medical office environment.Responsibilities:Greet patients and visitors in a professional and welcoming manner.Check patients in and out for appointments.Schedule appointments and coordinate patient visits.Verify patient demographics and insurance information.Collect copayments and outstanding balances.Answer incoming phone calls and assist with patient inquiries.Maintain accurate patient records and documentation.Assist with referrals, medical records, and other front office duties as needed.Communicate effectively with providers, clinical staff, and patients.Maintain patient confidentiality and comply with HIPAA guidelines.Qualifications:Previous medical office or front desk experience preferred.Experience in a specialty medical practice is a plus.Strong customer service and communication skills.Excellent organizational skills and attention to detail.Ability to multitask and work efficiently in a busy environment.Comfortable using electronic medical records and scheduling systems.Athenahealth experience is a plus!What We Offer:Competitive pay based on experience.Comprehensive benefits package.401(k) retirement plan.Paid time off.Seven paid major holidays.Opportunity to grow with an established healthcare organization.If you are a team player who enjoys helping others and wants to make a difference in the patient experience, we encourage you to apply!Apply today and become part of the Coastal Health family!Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.