Front Desk Receptionist

Summit Spine and Joint Centers; Decatur (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Summit Spine and Joint Centers in Decatur, GA, is seeking a Front Desk Receptionist to support ASC operations. The role requires excellent communication, ability to lift up to 45 pounds, and comfort handling blood, with opportunities to cross-train across clinical tasks.

Responsibilities include patient check-in with copays and insurance verification, scheduling, prescriptions coordination, and assisting patients to their vehicles. Some travel to other locations may be required.

Qualifications

• 1-year clinical experience preferred.
• Bachelor's Degree preferred, or equivalent combination of education and experience.
• Experience using an EHR system preferred (eClinicalWorks or similar).

Responsibilities

• Communicating directly with patients and their needs.
• Greeting patients: check-in, collect copay, verify insurance, prepare charts.
• Checking out patients: scheduling, referrals, verifying prescriptions.
• Assisting patients to their vehicle when necessary.
• Effectively process messages between patients and administration or other medical offices.
• Report to office manager and/or practice administrator.
• Other duties as assigned.

Skills

Travel to locations

Lift 45 lbs

Blood handling

Detail-oriented

Cross-training

Education

Bachelor's Degree preferred

Tools

EHR system (eClinicalWorks)

Job description

• Location 484 Irvin Court,Suite 110,Decatur, GA, 30030,United States

Description

Company Overview:

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary:

Under general supervision of a licensed provider, as a Front Desk Receptionist , one must be comfortable see ing and handl ing blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties . We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask, as we are a fast-paced practice. Gain skills and knowledge of organization policies and procedures in support of the department.

This job is a full-time , benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for Region 2 clinic locations (see below) and is subject to change based on cove r age/business needs and ASC ope r ating hou r s .

Region 2 Operating Schedule:

Decatur(ASC): Monday-Friday 8 am-5 pm

Responsibilities:

Communicating directly with patients and their needs

Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts

Checking out Patients: scheduling, referring, verifying prescriptions based on individual needs

Assisting Patients to their vehicle when necessary

Effectively process messages between patients and administration or other medical offices

Report to office manager and/or practice administrator

• Other duties as assigned.

Skills And Abilities:

• Must be willing to travel to other locations
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities

Education And Experience:

• Experience using eClinicalWorks or other EHR system preferred
• 1-year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.