Front Desk Associate

Coastal Health; Nahunta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k)

Paid time off

Seven major holidays

Growth opportunities

Job summary

Coastal Health in Nahunta, GA seeks a Front Desk Receptionist for primary care. The role greets patients, checks in/out, schedules visits and verifies demographics and insurance information. You will handle copay collections, answer calls, and maintain accurate records in a fast-paced medical office.

Applicants should have 1–3 years in a medical setting, strong communication skills, and the ability to multitask. Athenahealth experience is a plus.

Qualifications

• Experience in a medical office or healthcare front desk preferred.
• Strong customer service and communication skills required.
• Excellent organization and multitasking abilities.
• Comfortable handling phones in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Check patients in and out for appointments.
• Schedule appointments and assist with patient scheduling needs.
• Verify patient demographics and insurance information.
• Collect copayments and outstanding balances.
• Answer incoming phone calls and direct calls appropriately.
• Maintain accurate patient records and documentation.
• Assist with general front office administrative duties.
• Communicate effectively with clinical staff and providers.
• Maintain patient confidentiality and follow HIPAA guidelines.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Telephone Skills

Attention to Detail

Team Player

Athenahealth Experience

Tools

Athenahealth

Job description

Job Details: Job Location: Primary Nahunta - Nahunta, GA 31553, Front Desk Receptionist – Primary Care

Location: Nahunta, GA

Company: Coastal Health

Join the Coastal Health Family!

Responsibilities:

• Greet patients and visitors in a professional and friendly manner.
• Check patients in and out for appointments.
• Schedule appointments and assist with patient scheduling needs.
• Verify patient demographics and insurance information.
• Collect copayments and outstanding balances.
• Answer incoming phone calls and direct calls appropriately.
• Maintain accurate patient records and documentation.
• Assist with general front office administrative duties.
• Communicate effectively with clinical staff and providers.
• Maintain patient confidentiality and follow HIPAA guidelines.

Qualifications:

• Previous medical office or healthcare front desk experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable answering phones and working in a fast-paced environment.
• Basic computer skills and attention to detail.
• Ability to work independently and as part of a team.
• Athenahealth experience is a plus!

What We Offer:

• Competitive pay based on experience.
• Comprehensive benefits package.
• 401(k) retirement plan.
• Paid time off.
• Seven paid major holidays.
• Opportunity to grow with an established healthcare organization.

If you are passionate about helping others and enjoy being part of a team that makes a difference in patient care, we would love to hear from you!

Qualifications: Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.