Front Desk Associate

MOLARI Employment and HealthCare Services; Pittsfield (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

MOLARI Employment and HealthCare Services is seeking enthusiastic Front Desk Associates for a local resort in Pittsfield, MA. You will be the first point of contact for guests, handling reservations, check-ins, and information to help ensure a memorable stay.

The role offers $17 per hour with multiple shift options, including weekends and holidays. Strong communication and multitasking skills are essential to provide a welcoming experience and smooth front desk operations.

Qualifications

• Experience in guest services or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills for running reports and scanning.
• Availability to work weekends and holidays as needed.

Responsibilities

• Answer incoming phone calls and assist guests with reservations and inquiries.
• Check guests in and out efficiently and courteously.
• Provide information and assistance with in-house guest activities.
• Maintain cleanliness and organization of the front desk area.
• Restock front desk supplies and keep area tidy.
• Perform simple night audit tasks and related reporting.

Skills

Communication

Interpersonal skills

Multitasking

Basic computer skills

Job description

We are seeking enthusiastic and customer-oriented Front Desk Associates for a local resort. In this role, you will be the first point of contact for our guests, ensuring they have a memorable experience during their stay.

Pay is $17/HR. There are multiple shift options available!

Key Responsibilities:

• Answer incoming phone calls and assist guests with reservations and inquiries.
• Check guests in and out efficiently and courteously.
• Provide information and assistance with in-house guest activities.
• Maintain cleanliness and organization of the coffee bar area.
• Keep snacks stocked for guests.
• Regularly restock front desk supply cabinets.
• Conduct simple night audit tasks, including running reports and scanning documents to corporate at the end of the evening.

Qualifications:

• Previous experience in guest services or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills for running reports and scanning.
• Availability to work weekends and holidays as needed.

MOLARI Employment and HealthCare Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. MOLARI does not charge any fees to candidates. #ESPriority