Front Desk Clerk (FT, Year-Round)

Horizon Outdoor Hospitality; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

401k matching

Career growth

Friendly team

Job summary

Las Vegas RV Resort is seeking a friendly, dependable Front Desk Team Member for a full-time, year-round position. You’ll be the first contact for guests, helping create a welcoming resort experience and ensuring smooth check-ins, reservations, and inquiries.

Ideal candidates enjoy working with people, stay organized in a busy setting, and take pride in delivering guest-focused service. Weekend/holiday availability may be required, hospitality experience is a plus.

Qualifications

• Excellent guest service orientation.
• Ability to multitask in a busy environment.
• Strong communication and problem-solving skills.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Check guests in and out efficiently and accurately.
• Assist guests with reservations, changes, cancellations, and questions.
• Coordinate and host seasonal activities and events for guests and the resort community.
• Provide information about resort amenities, policies, services, and local attractions.
• Answer phones and respond to inquiries in person and by phone.
• Process payments and maintain accurate guest and reservation data.
• Resolve guest questions or concerns with a positive attitude and teamwork.

Skills

Guest service

Multitasking

Reservation software

Phone etiquette

Team player

Tools

Reservation software

POS system

Job description

Las Vegas RV Resort is looking for a friendly, dependable, and customer-focused Front Desk Team Member to join our team in a full-time, year-round position.

As a member of our front desk team, you'll be one of the first points of contact for our guests and play an important role in creating a welcoming, enjoyable resort experience. The ideal candidate enjoys working with people, stays organized in a busy environment, and takes pride in providing excellent guest service.

What You’ll Do:

• Welcome guests with a friendly and professional attitude

• Check guests in and out of the resort efficiently and accurately

• Assist guests with reservations, booking changes, cancellations, and general questions

• Plan, coordinate, and host seasonal activities and events that create a fun, welcoming experience for our guests and resort community

• Provide information about resort amenities, policies, services, and local attractions

• Answer phones and respond to guest inquiries in person and by phone
• Process payments and maintain accurate guest and reservation information
• Help resolve guest questions or concerns with professionalism and a positive attitude
• Communicate with other resort team members to ensure a smooth guest experience
• Maintain a clean, organized, and welcoming front desk area
• Perform other front desk and guest-service duties as needed

Our front desk team helps set the tone for every guest's stay. If you enjoy meeting new people, helping others, and being part of a team that takes pride in providing great service, we'd love to hear from you!

• Must pass background check
• Friendly, outgoing, and professional personality
• Reliable and dependable with a positive attitude
• Ability to multitask and stay organized in a busy environment
• Comfortable using computers and learning reservation software
• Previous hotel, RV resort, campground, hospitality, or customer service experience is a plus
• Ability to work a flexible schedule, including weekends and holidays as needed

• Competitive pay for all hours worked
• Stable work schedule
• Generous yearly PTO
• Career-like benefits
• Matching 401k (after 6 months of employment)
• Friendly, team-oriented work environment
• Opportunity to build a long-term career in hospitality