Front Desk Associate

Burkemanor; Gibsonville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Burkemanor in Gibsonville is looking for a warm and polished Front Desk Associate to enhance the guest experience. The role involves welcoming guests, managing reservations, and ensuring every stay begins and ends beautifully.

We value a genuine love for hospitality, strong communication skills, and a calm presence, particularly during busy periods. Previous experience in hospitality or customer service is preferred.

Qualifications

• A genuine love for hospitality and people.
• Prior experience in hospitality or customer service preferred.
• Availability for evenings and weekends.

Responsibilities

• Welcome and check in guests with warmth and professionalism.
• Manage reservations and inquiries by phone, email, and in person.
• Provide knowledgeable recommendations about the inn and local attractions.
• Handle administrative tasks and coordinate with kitchen and housekeeping teams.

Skills

Strong communication skills

Organizational skills

Calm under pressure

Job description

At the Burke Manor Inn & Pavilion, every guest experience begins at the front desk — and we are looking for someone who understands the importance of that first impression.

We are seeking a warm, polished, and detail-oriented Front Desk Associate to join our team. This role is the heart of our guest experience, welcoming visitors, managing reservations, and ensuring every stay begins and ends beautifully.

What You’ll Do

• Welcome and check in guests with warmth and professionalism
• Manage reservations and inquiries by phone, email, and in person
• Provide knowledgeable recommendations about the inn, Saint Jacques, and local attractions
• Handle administrative tasks and coordinate with kitchen and housekeeping teams
• Represent the Burke Manor brand with grace and care in every interaction

What We’re Looking For

• A genuine love for hospitality and people
• Strong communication and organizational skills
• A calm, professional presence — especially during busy periods
• Prior experience in hospitality or customer service preferred
• Availability for evenings and weekends

Who We Are

The Burke Manor Inn & Pavilion is a beloved Gibsonville institution — home to Saint Jacques @ Burke Manor restaurant and France with Chef Lil travel experiences. We are a family‑owned property with a deep commitment to exceptional hospitality, French‑inspired cuisine, and creating moments our guests never forget.