Clinic Front Office Specialist: Scheduling & Support

Trinity Health Corp.; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health Corp. in Minot, ND is seeking a diligent Office Assistant to support daily front-office operations within the clinic setting. You will greet patients, manage registrations, schedule appointments, take payments, and ensure high standards of customer service.

This role works with clinical and administrative staff to maintain smooth workflow, with potential coverage in other reception areas as needed to support continuity of care and clinic operations.

Qualifications

• HS Diploma or GED preferred.
• Customer service experience required.
• Six months minimum experience preferred.
• Clerical/office experience preferred.
• Medical terminology knowledge preferred.
• Experience with appointment software preferred.

Responsibilities

• Greet and register patients, verify information, and process payments per procedures.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls, route messages clearly to staff.
• Maintain organized front office by preparing forms and updating records.
• Protect patient confidentiality per privacy policies.
• Provide cross-coverage in other reception areas as needed.

Skills

Customer service experience

Communication skills

Multitasking

Privacy & confidentiality

Professionalism

Education

HS Diploma or GED

Tools

Appointment scheduling software

Job description

Trinity Health Corp. in Minot, ND is seeking a diligent Office Assistant to support daily front-office operations within the clinic setting. You will greet patients, manage registrations, schedule appointments, take payments, and ensure high standards of customer service.

This role works with clinical and administrative staff to maintain smooth workflow, with potential coverage in other reception areas as needed to support continuity of care and clinic operations.