Front Desk Ambassador - New Senior Living Community

Erickson Senior Living; Florida; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401k match

Meal discount

Education assistance

Growth opportunities

Job summary

Erickson Senior Living is opening Emerson Lakes in Lakewood Ranch, FL, and seeks a Front Desk Associate to welcome residents, family members, and candidates as the first point of contact, setting a warm tone for their experience.

The role supports a new community across Independent Living, Assisted Living, Skilled Nursing, and Memory Care, with patient and family interactions, emergency response coordination, and daily front-desk operations.

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct residents, visitors, and staff; handle questions and concerns.
• Receive emergency calls and dispatch appropriate personnel; page on-call physicians as needed.
• Monitor emergency pull cords for Independent Living residents.
• Track status of residents involved in incidents.
• Manage resident lists alphabetically and by apartment.
• Maintain census information, hospitalizations, and returns.
• Log resident packages and notify residents for pickups; manage mail and inter-office mail.

Skills

Receptionist experience

Excellent verbal skills

Ability to multi-task

Job description

Erickson Senior Living is opening Emerson Lakes in Lakewood Ranch, FL, and seeks a Front Desk Associate to welcome residents, family members, and candidates as the first point of contact, setting a warm tone for their experience.

The role supports a new community across Independent Living, Assisted Living, Skilled Nursing, and Memory Care, with patient and family interactions, emergency response coordination, and daily front-desk operations.