Resident Experience Front Desk Concierge

831 Emerson Lakes, LLC; United States; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO plans and volunteer hours

Company 401k with match

Discounts on on-site dining

Job summary

Emerson Lakes by Erickson Senior Living in Lakewood Ranch, FL, is opening a Front Desk Associate role. You will be the first contact for residents, families, and candidates, setting a welcoming tone and ensuring a superior experience.

Join a premier continuing care community offering Independent Living, Assisted Living, Skilled Nursing, and Memory Care, with amenities and a focus on well-being. This frontline position provides growth opportunities as Emerson Lakes expands.

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct residents, visitors, and staff; answer questions and concerns.
• Receive emergency calls and dispatch appropriate personnel; page on-call physicians as needed.
• Monitor emergency pull cords for Independent Living residents.
• Maintain accurate census, hospitalizations, deaths, and resident lists.
• Log resident packages and notify residents for package pickup; manage daily mail distribution.

Skills

Receptionist experience

Verbal communication

Multi-tasking

Job description

Emerson Lakes by Erickson Senior Living in Lakewood Ranch, FL, is opening a Front Desk Associate role. You will be the first contact for residents, families, and candidates, setting a welcoming tone and ensuring a superior experience.

Join a premier continuing care community offering Independent Living, Assisted Living, Skilled Nursing, and Memory Care, with amenities and a focus on well-being. This frontline position provides growth opportunities as Emerson Lakes expands.