General Services Coordinator

Erickson Senior Living; Florida; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision packages

Paid time off (PTO) and volunteer time

401k with company match

Job summary

Erickson Senior Living's Emerson Lakes in Lakewood Ranch, FL seeks a General Services Coordinator to support the grand opening, guiding residents, staff and visitors with a friendly, solution-focused approach.

You will manage office tasks, handle inquiries, process work orders in the Mainstar system and help maintain records for billing and inventory while contributing to a welcoming, well-run living environment.

Qualifications

• Strong computer skills
• Office software experience
• Experience interacting with the general public, especially seniors

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

Skills

Customer service

Office experience

Public interaction

Tools

Mainstar Program

Job description

Location:

Emerson Lakes by Erickson Senior Living

Join our team as a General Services Coordinator, a dynamic, driven professional who will play a critical role in the grand opening of Emerson Lakes, one of Erickson Senior Living’s most anticipated new communities in beautiful Lakewood Ranch, Florida. In this role, you’ll excel as a customer service champion, providing guidance and addressing the questions and concerns of residents, staff, and visitors.

Emerson Lakes will be a premier, state-of-the-art continuing care retirement community designed to serve more than 1,500 residents across Independent Living, Assisted Living, Skilled Nursing, and Memory Care. This gated community will feature an impressive array of amenities, including multiple restaurants, a stunning outdoor swimming pool, a cutting-edge fitness center, an onsite medical center, and much more.

Join us in shaping a thriving, engaging and high-quality living experience for the residents who will call Emerson Lakes home.

What we offer

• Compensation: commensurate with experience starting at $20.00 per hour.
• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How you will make an impact

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

What you will need

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required
• Office experience is preferred
• Previous experience with the general public, specifically the senior preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Please read:

The Florida Agency for Health Care Administration (AHCA) requires all new hires to successfully complete and pass an extensive Level 2 background screening, which covers U.S. Federal, State and City checks (submitting fingerprints), prior to the start of employment. For more information you can visit their website: https://info/flclearinghouse.com

Emerson Lakes is a beautiful 46-acre continuing care retirement community in Lakewood Ranch, near Bradenton and Sarasota, FL. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Emerson Lakes helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work-life balance to meet your personal and professional goals. We are committed to providing you with opportunities to learn and grow!

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.