Front Desk Agent — Welcoming Hospitality Pro (PTO)

Auburn Lodge, Auburn AL; Auburn (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Holiday and PTO benefits

Job summary

Auburn Lodge in Auburn, AL is seeking a friendly Front Desk Agent to welcome guests and manage reservations with impeccable service. As the face of our hotel, you will assist guests, handle check-ins/outs, and coordinate with team members to ensure a smooth stay.

We value dedication, flexibility, and a positive attitude to cover nights, weekends, and holidays. Prior hospitality experience is a plus, and the role requires work authorization in the United States.

Qualifications

• Dedication, flexibility, and a positive attitude.
• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Prior hotel front desk experience is a plus, but not required.
• Ability to operate brand management software.
• Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel.

Responsibilities

• Safeguarding guest privacy and safety.
• Making, editing, and confirming reservations.
• Communicating with guests and team members.
• Operating phones and computers efficiently.
• Gathering and interpreting reports.
• Maintaining clean and inviting public areas.
• Handling cash, keys, and deposits.
• Assisting with other duties as assigned.

Job description

Auburn Lodge in Auburn, AL is seeking a friendly Front Desk Agent to welcome guests and manage reservations with impeccable service. As the face of our hotel, you will assist guests, handle check-ins/outs, and coordinate with team members to ensure a smooth stay.

We value dedication, flexibility, and a positive attitude to cover nights, weekends, and holidays. Prior hospitality experience is a plus, and the role requires work authorization in the United States.