TownePlace Suites Auburn University Area - Front Desk Agent

Aimbridge Hospitality; Auburn (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

A TownePlace Suites Auburn University Area front desk role with Aimbridge Hospitality seeks a friendly, guest-focused individual to manage check-ins, reservations, and guest requests. You are the face of the hotel, delivering a smooth, welcoming experience.

Strong communication and multitasking abilities are essential, along with basic hotel software skills. Full-time position in Auburn, AL includes standard hotel benefits and a path to growth within the company.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: provide warm welcomes and memorable stays.
• Communication Champ: convey information clearly and coordinate with team.
• Quick-Thinking Problem Solver: resolve issues promptly.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Hotel software familiarity

Tools

Hotel Mgmt Software

Microsoft Office

Job description

TownePlace Suites Auburn University Area - Front Desk Agent Aimbridge Hospitality

Address 1117 South College Street, Auburn, AL, 36832, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan