Front Desk Agent- Auburn Lodge- Auburn, AL

Auburn Lodge, Auburn AL; Auburn (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Holiday and PTO benefits

Job summary

Auburn Lodge in Auburn, AL is seeking a friendly Front Desk Agent to welcome guests and manage reservations with impeccable service. As the face of our hotel, you will assist guests, handle check-ins/outs, and coordinate with team members to ensure a smooth stay.

We value dedication, flexibility, and a positive attitude to cover nights, weekends, and holidays. Prior hospitality experience is a plus, and the role requires work authorization in the United States.

Qualifications

• Dedication, flexibility, and a positive attitude.
• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Prior hotel front desk experience is a plus, but not required.
• Ability to operate brand management software.
• Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel.

Responsibilities

• Safeguarding guest privacy and safety.
• Making, editing, and confirming reservations.
• Communicating with guests and team members.
• Operating phones and computers efficiently.
• Gathering and interpreting reports.
• Maintaining clean and inviting public areas.
• Handling cash, keys, and deposits.
• Assisting with other duties as assigned.

Job description

Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.Your Role Includes:Safeguarding guest privacy and safetyMaking, editing, and confirming reservationsCommunicating with guests and team membersOperating phones and computers efficientlyGathering and interpreting reportsMaintaining clean and inviting public areasHandling cash, keys, and depositsAssisting with other duties as assignedWhat We’re Looking For:Dedication, flexibility, and a positive attitudeAvailability to work nights, weekends, and holidaysAuthorization to work in the United StatesPrior hotel front desk experience is a plus, but not requiredAbility to operate brand management softwarePhysical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneelWhat We Offer:Competitive pay with holiday and PTO benefitsA supportive team that mentors, challenges, and celebrates your growthIf you’re ready to make a difference for our guests and grow your career in hospitality, apply TODAY!We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.