Front Desk Agent - PT Shifts + Perks

Buffalo Lodging Associates, LLC

University Park (FL)

On-site

USD 26,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Paid Weekly

401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Monthly Employee Appreciation

Learning and Development Opportunities

Employee Referral Program

Job summary

Courtyard Sarasota University Park is seeking a Front Desk Agent to join their team in University Park, FL. You will be the face of the hotel, greeting guests, handling check-in/check-out in the PMS, and assisting with reservations and information on services and amenities.

Responsibilities include processing transactions, dressing professionally, and providing timely guest responses. Shifts include 1–9pm or 3–11pm, with weekend/holiday availability; some full-time options may include overnight

Qualifications

Customer service experience, in a hotel setting preferred.
High School diploma or equivalent preferred.
Computer knowledge including intranet, property management system, Word and Excel.
Must have valid driver's license and acceptable driving history.

Responsibilities

Greet guests and complete check-in/check-out in the PMS, collecting and storing information.
Handle cash, credit card information and goods at the property.
Identify guest needs and provide information on hotel services and amenities.
Take reservations from calls and input data into the hotel management system; update or cancel as requested.
Dress in professional attire.
Typical schedule: midshifts 1:00 PM–9:00 PM or 3:00 PM–11:00 PM; weekends/holidays required; could include 11 PM–7 AM shifts for full-time.