Hotel Front Desk PT 1-9PM and 3-11PM shifts

Buffalo Lodging Associates, LLC; University Park (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid Weekly

401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Monthly Employee Appreciation

Learning and Development Opportunities

Employee Referral Program

Job summary

Courtyard Sarasota University Park is seeking a Front Desk Agent to join their team in University Park, FL. You will be the face of the hotel, greeting guests, handling check-in/check-out in the PMS, and assisting with reservations and information on services and amenities.

Responsibilities include processing transactions, dressing professionally, and providing timely guest responses. Shifts include 1–9pm or 3–11pm, with weekend/holiday availability; some full-time options may include overnight

Qualifications

• Customer service experience, in a hotel setting preferred.
• High School diploma or equivalent preferred.
• Computer knowledge including intranet, property management system, Word and Excel.
• Must have valid driver's license and acceptable driving history.

Responsibilities

• Greet guests and complete check-in/check-out in the PMS, collecting and storing information.
• Handle cash, credit card information and goods at the property.
• Identify guest needs and provide information on hotel services and amenities.
• Take reservations from calls and input data into the hotel management system; update or cancel as requested.
• Dress in professional attire.
• Typical schedule: midshifts 1:00 PM–9:00 PM or 3:00 PM–11:00 PM; weekends/holidays required; could include 11 PM–7 AM shifts for full-time.

Skills

Customer Service

Hotel experience

Intranet

Property management system

Word

Excel

Education

High School diploma or equivalent

Tools

Property management system

Intranet

Word

Excel

Job description

Hotel Front Desk PT 1-9PM and 3-11PM shifts

Job Category : Guest Srv & Front Desk

Requisition Number : HOTEL003922

• Posted : October 27, 2026
• Full-Time

Locations

Showing 1 location

Courtyard Sarasota
University Park, FL 34201, USA

Description

Front Desk Agent/ Guest Service Representative

Courtyard by Marriott – Sarasota University Park/Lakewood Ranch-8305 Tourist Center Drive, Sarasota, FL 34201

Courtyard by Marriott is seeking a Front Desk Agent to join their team!

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

• Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Must dress in professional attire.
• Typical Schedule : Midshifts 1:00PM - 9:00PM or 3:00PM - 11:00PM. Must be flexible and able to work weekends and holidays as needed. If looking for Full time could possibly have 2 shifts 11PM-7AM in addition.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Customer Service experience, in a hotel setting preferred.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
• Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.