Front Desk Agent — Path to Management

Moxy Washington, DC Downtown; Washington (District of Columbia); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life

Travel discounts

Vacation pay

Career advancement

Referral bonus

Job summary

Moxy Washington, DC Downtown is seeking a Front Desk Agent to warmly welcome guests, manage reservations, check-ins and check-outs, and ensure a seamless arrival experience.

Ideal candidates are energetic, communicative, and comfortable using hotel software, with a focus on teamwork and guest satisfaction. The role offers advancement through our Management Development Program and brand-wide travel discounts.

Qualifications

• Front desk experience in hospitality is preferred.
• Strong communication and guest-service mindset required.
• Proficiency with hotel software (OnQ, Opera, Lightspeed, etc.).

Responsibilities

• Welcome guests, check them in/out and manage reservations.
• Distribute keys, assign rooms and handle general inquiries.

Skills

Front desk experience

Guest service

Communication skills

English fluency

Teamwork

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Job description

Moxy Washington, DC Downtown is seeking a Front Desk Agent to warmly welcome guests, manage reservations, check-ins and check-outs, and ensure a seamless arrival experience.

Ideal candidates are energetic, communicative, and comfortable using hotel software, with a focus on teamwork and guest satisfaction. The role offers advancement through our Management Development Program and brand-wide travel discounts.