Front Desk Agent — Growth Path with Training & Perks

Courtyard Washington DC Dupont Circle; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health, Dental, Vision & Life Ins.

Travel Discounts

Paid time off

Wellness & Holiday Pay

Career Advancement

Referral Bonus Program

Job summary

The Courtyard Washington DC Dupont Circle is seeking a friendly and outgoing Front Desk Agent to enhance the guest experience. As an essential part of the TEAM, you will welcome guests, manage check-ins, provide local recommendations, and ensure that every guest leaves happy.

This exciting role is perfect for someone with strong communication skills and a positive attitude. You will enjoy numerous benefits including health insurance, a 401(k), and opportunities for career advancement through our

Qualifications

• Previous hotel/front desk experience preferred, but willing to train the right customer-service professional.
• Strong communication, listening, and interpersonal skills.
• Positive, energetic, and guest-focused attitude.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable learning hotel systems and technology.
• Flexible availability, including days, weekends, and holidays.

Responsibilities

• Welcome and assist guests throughout their stay.
• Check guests in and out, assign rooms, and manage guest information.
• Answer questions and provide helpful hotel and local recommendations.
• Handle guest requests and concerns with professionalism.
• Communicate with other departments to ensure a seamless guest experience.
• Maintain accurate records and follow hotel procedures.

Skills

Customer service

Communication

Multitasking

Problem-solving

Technology adaptation

English fluency

Spanish or additional languages

Job description

The Courtyard Washington DC Dupont Circle is seeking a friendly and outgoing Front Desk Agent to enhance the guest experience. As an essential part of the TEAM, you will welcome guests, manage check-ins, provide local recommendations, and ensure that every guest leaves happy.

This exciting role is perfect for someone with strong communication skills and a positive attitude. You will enjoy numerous benefits including health insurance, a 401(k), and opportunities for career advancement through our