Front Desk Agent (Part Time)

General Hotels Corporation; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

General Hotels Corporation is hiring a Front Desk Agent for the Crowne Plaza Indianapolis Airport. This entry-level position involves providing excellent customer service, managing guest check-ins/outs, and supporting various office duties. Ideal candidates will possess strong communication and multitasking skills, and will enjoy a welcoming environment within the hospitality industry.

Benefits

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Company Paid Telemedicine

401(k) with company match

Earned Wage Access through PayActiv

Hotel Room Discounts

Generous Time Off Package

Qualifications

• Excellent customer service skills are necessary.
• Strong communication skills, both verbal and written required.
• Ability to work weekends and some holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out.
• Maintain accurate records of guest information and transactions.
• Answer phone calls and respond to inquiries effectively.

Skills

Customer service

Communication

Multitasking

Attention to detail

Basic math skills

Tools

Hotel front desk software

Job description

5 days ago Be among the first 25 applicants

General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the Crowne Plaza Indianapolis Airport! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

The Front Desk Agent is responsible for a variety of tasks, including:

• Greeting guests as they arrive at the hotel
• Checking guests in and out of the hotel
• Answering phone calls and responding to emails
• Assisting guests with any questions or concerns they may have
• Maintaining accurate records of guest information and room assignments
• Handling cash and credit card transactions
• Providing information about hotel amenities and local attractions
• Ensuring that the front desk area is clean and organized
  
  

The ideal candidate for this position will possess the following skills:

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Flexibility to work different shifts (AM & PM)
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work well under pressure
• Proficiency in using hotel front desk software and equipment
• Basic math skills
• Must be able to work weekends and some holidays
  
  

Benefits Include

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”) through PayActiv
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package
  
  

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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