Front Desk Agent- Microtel- Columbus, GA

Microtel-Inn-; Columbus (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Microtel Inn & Suites Columbus is seeking a friendly Front Desk Agent to welcome guests, manage reservations, and handle guest inquiries with professionalism.

You’ll operate phones and computer systems, safeguard privacy, assist with reports, and keep public areas tidy. Weekend and night shifts are required; prior front desk experience is a plus but not required.

We offer competitive pay and PTO benefits, plus a supportive team that helps you grow in hospitality.

Qualifications

• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Prior hotel front desk experience is a plus, but not required.
• Dedication, flexibility and a positive attitude.

Responsibilities

• Safeguard guest privacy and safety.
• Make, edit, and confirm reservations.
• Communicate with guests and team members.
• Operate phones and computers efficiently.
• Gather and interpret reports.
• Maintain clean and inviting public areas.
• Handle cash, keys and deposits.
• Assist with other duties as assigned.

Skills

Front desk

Customer service

Reservations

Cash handling

Phone etiquette

Tools

PMS software

Job description

Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.Your Role Includes:Safeguarding guest privacy and safetyMaking, editing, and confirming reservationsCommunicating with guests and team membersOperating phones and computers efficientlyGathering and interpreting reportsMaintaining clean and inviting public areasHandling cash, keys, and depositsAssisting with other duties as assignedWhat We’re Looking For:Dedication, flexibility, and a positive attitudeAvailability to work nights, weekends, and holidaysAuthorization to work in the United StatesPrior hotel front desk experience is a plus, but not requiredAbility to operate brand management softwarePhysical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneelWhat We Offer:Competitive pay with holiday and PTO benefitsA supportive team that mentors, challenges, and celebrates your growthIf you’re ready to make a difference for our guests and grow your career in hospitality, apply TODAY!We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.